Recover What's Rightfully Yours
Peo Global (Pty) Ltd delivers end-to-end debt collection and revenue enhancement solutions — from soft collections to legal enforcement — at zero upfront cost.
Your Dedicated
Debt Recovery Partner
Peo Global (Pty) Ltd is a Level 1 B-BBEE contributor and professional debt collection and recovery company with over 15 years of combined industry experience.
We specialise in end-to-end debt collection services — from soft collections and tracing to legal collections and litigation support — ensuring optimal recovery rates while safeguarding our clients' reputation and relationships.
Our commission-based model ensures our interests are fully aligned with yours: you only pay when we recover. With national coverage, field agents across all provinces, and a panel of experienced attorneys, we deliver results at zero upfront cost.
End-to-End Recovery Services
From initial debtor assessment through to legal enforcement, we provide a complete, structured recovery service — protecting your reputation at every stage.
Debtor Data Audit
Comprehensive assessment and ageing categorisation of all debtor accounts. Full import into the Excalibur DMS with automated dashboards configured.
Pre-Legal Collections
Professional telephonic outreach, payment reminders via letter, SMS and email, and customised repayment plans with digital agreements within 7 days.
Advanced Tracing
Digital tools, GIS, credit bureau data, and in-field verification to locate non-responsive or non-compliant entities across all provinces.
Legal Escalation
Final Demand Notices, summonses, default judgments, EAOs, garnishee orders, and warrants of execution — all compliant with the Debt Collectors Act and NCA.
National Field Network
Skilled recovery officers and field agents with reach across all of South Africa's provinces, supported by a national panel of experienced attorneys.
Transparent Reporting
Monthly, quarterly, and annual reports with real-time dashboards from the Excalibur DMS — full accountability and performance visibility for stakeholders.
A Structured Three-Phase Recovery Process
Our proven methodology moves from data audit through pre-legal collections to full legal enforcement — with transparency at every step.
Project Initiation
- Kick-off meeting and SLA finalisation
- Full debtor data audit and ageing categorisation
- Import accounts into Excalibur DMS
- Configure dashboards and automated communications
Pre-Legal Collections
- Payment reminders via letter, SMS and email within 7 days
- Professional telephonic outreach and negotiation
- Customised repayment plans with digital agreements
- Advanced tracing for non-responsive entities
Legal Escalation
- Final Demand Notices under the Debt Collectors Act and NCA
- Summonses, default judgments, EAOs and garnishee orders
- Warrants of execution for asset recovery
- Write-off recommendations for irrecoverable accounts
The Excalibur DMS
Technology-driven recovery with full transparency. Our proprietary Debt Management System provides end-to-end visibility and control over every account.
Automated Workflows
Structured case tracking, automated reminders, and payment reconciliation.
Behavioural Analytics
Segmentation strategies and collection prioritisation based on debtor behaviour.
POPIA Compliant
Full data protection compliance with secure storage and access controls.
Audit Trails
Comprehensive logs for every action, call, and communication — fully auditable.
Real-Time Dashboards
Live performance metrics accessible to designated client stakeholders.
Voice-Logged Calls
All calls recorded for quality assurance and dispute resolution.
Aligned Values, Proven Capability
Six compelling reasons why organisations across South Africa choose Peo Global as their trusted debt recovery partner.
Commission-Based Model
You only pay when we recover — our interests are 100% aligned with your financial goals. Zero upfront cost, zero financial risk.
Level 1 B-BBEE Contributor
Full empowerment compliance, supporting your organisation's broader transformation mandate and procurement requirements.
Legal Expertise
National panel of experienced attorneys for seamless escalation from pre-legal collections to full litigation and enforcement.
National Field Network
Skilled recovery officers and field agents with reach across all of South Africa's provinces — no debtor is out of reach.
Advanced Tracing Capability
Digital tools, GIS mapping, credit bureau data, and in-field verification to locate non-compliant entities.
Transparent Reporting
Monthly, quarterly, and annual reports with real-time Excalibur DMS dashboards — full accountability at every level.
Zero Upfront Cost. Results-Driven Recovery.
You only pay when we recover — our interests are 100% aligned with yours.
Rigorous Standards, Ethical Conduct
Our quality assurance framework ensures every interaction meets the highest professional and ethical standards.
Staff Development
All agents trained in POPIA, Debt Collectors Act, NCA compliance, negotiation techniques, and Excalibur DMS proficiency. Continuous improvement through peer reviews and performance appraisals.
Call Monitoring
All inbound and outbound calls are voice-logged and securely stored. QA specialists review for professionalism, compliance, and accuracy with real-time coaching feedback.
Compliance Audits
Monthly internal audits verify legal, regulatory, and contractual compliance. Findings drive corrective action plans, policy updates, and workflow enhancements.
Technology Optimisation
The Excalibur DMS is actively upgraded with automated workflows, real-time tracking, and comprehensive audit trails. Client feedback loops inform iterative refinements.
Every Action Grounded in Law
Our recovery operations are conducted in full compliance with all applicable South African legislation, protecting both our clients and the debtors we engage.
Debt Collectors Act 114 of 1998
Full compliance with registered debt collection procedures, ensuring all recovery actions are lawful and properly authorised.
National Credit Act (NCA)
Adherence to consumer credit regulations governing debt recovery, payment arrangements, and debtor rights.
POPIA
Strict data protection protocols for secure handling, processing, and storage of all debtor information.
Consumer Protection Act
Ethical conduct safeguards ensuring dignity and fair treatment throughout the collection process.
Let's Recover What's Yours
Ready to partner with Peo Global? Complete the form and our team will be in touch within one business day.
Contact Information
Peo Global operates on a 100% commission-based model. You only pay when we successfully recover — ensuring our interests are fully aligned with yours.
- Debtor data assessment & segmentation
- Pre-legal and legal collection activities
- Transparent reporting included
- Full legislative compliance
- Excalibur DMS access included